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Knowledgebase

The knowledgebase provides documentation written by our team. Please select a category or search for answers.

Account Management

How to add a Billing Contact/Address?

How to update Credit Card?

Credit Card will not process

Computer Support

Find my computer name.

ScreenConnect with a MAC

Remote Backup Pro

Skipping the data of table mysql.event error

cPanel Backup/Restore

How to Download Backup of Home Directory, MySQL, or E-mail Only?

How to generate and download a full backup of your cPanel Account?

How to Restore cPanel Backup?

How to generate a cPanel backup and sent it to FTP Server?

Databases

cPanel - Control Panel

How to Repair database via phpMyAdmin in cPanel?

How to optimize the database via phpMyAdmin in cPanel?

How to delete database table via phpMyAdmin in cPanel?

How to edit database table via phpMyAdmin in cPanel?

How to export database table via phpMyAdmin in cPanel?

DNS - Nameservers

How to update DNS Nameservers at 123-reg?

How to update DNS Nameservers at GoDaddy?

How to update the DNS nameservers at NetEarthOne or LogicBoxes-based registrars?

How to update DNS Nameservers at NameCheap.com?

How to update DNS Nameservers at DynaDot?

Email

Mozilla Thunderbird

How to create an E-mail Autoresponder when you are unavailable or on vacation?

How to forward an email to Gmail, Yahoo or other email service providers?

How to Access your Email Account from cPanel Webmail?

How to change the password of your email account?

How to Create an Email Account in cPanel?

FTP

FileZilla Client

How to Delete an FTP User account from cPanel?

How to change the FTP User Quota in cPanel?

How to change the password of the FTP Account in cPanel?

How to create an FTP Account in cPanel?

Installing a Control Panel

How to Install the SolusVM Slave on CentOS 7?

How to Install SolusVM Master on CentOS 7 Linux?

How to Install Webmin on CentOS 7 or CentOS 8?

How to Install Plesk Onyx on Linux CentOS?

How to Install DirectAdmin on CentOS?

Mail Filters & SPAM

How to Delete "User Level Email Filter" in cPanel?

How to Edit "User Level Email Filter" in cPanel?

How to Create a "User Level Email Filter" in cPanel?

How to Delete Account Level/Global Email Filter in cPanel?

How to Edit Account Level/Global Email Filter in cPanel?

Mobile

Domain Management

How to Change the Signature of an Apple/iOS (Sent from my iPhone)?

How to Automatically Sync or Fetch a cPanel email on Apple/iOS?

Security

How to Disable the Two-Factor Authentication on Your cPanel Account?

How to Enable the Two-Factor Authentication on Your cPanel Account?

How to Enable or Disable Mod Security in cPanel?

How to restrict directory access by IP address?

How to protect your .htaccess file?

SSL

How to Include or Exclude a Domain from AutoSSL in cPanel?

How to run AutoSSL on your Domains to install an SSL via cPanel?

How to Remove a CSR code from cPanel?

How to retrieve a CSR from cPanel?

How to Generate a Certificate Signing Request - CSR in cPanel?

WHM

WHM (For Resellers)

How to Access Web Host Manager, or WHM?

Wordpress

How to Change the Display Name of a WordPress User Account?

How to Change the Password of a WordPress Account?

How to Forcefully Update a Plugin in WordPress?

How to Deactivate and Delete a Plugin in WordPress?

How to Manually Install a Plugin in WordPress?

Others

PHP error: Allowed memory size of x bytes exhausted

How to redirect a page to another page or website using .htaccess?

How to create a user-friendly URL using .htaccess?

Cloudflare Tutorials (Videos)

How to Disable and Remove Cloudflare from your domain in cPanel (Video)

How to Enable I'm Under Attack mode of Cloudflare in cPanel (Video)

How to Change Challenge Passage time of Cloudflare domain in cPanel (Video)

How to Change Security level of Cloudflare domain in cPanel (Video)

How to Enable or Disable Cloudflare IPv6 Compatibility in cPanel (Video)

Outlook 2019 Tutorials (Videos)

How to Check for New Email in Outlook 2019? (Video)

How to Delete Email Messages in Outlook 2019? (Video)

How to Forward Email in Outlook 2019? (Video)

How to Reply to an Email in Outlook 2019? (Video)

How to Send Email Using Outlook 2019? (Video)

Mozila Thunderbird Tutorials (Videos)

How to reply to email in Mozilla Thunderbird? (Video)

How to delete an email message in Mozilla Thunderbird? (Video)

How to send email using Mozilla Thunderbird? (Video)

How to check for new email in Mozilla Thunderbird? (Video)

How to forward email in Mozilla Thunderbird? (Video)

FileZilla Client Tutorials (Videos)

How to download files and folders to your computer using FileZilla? (Video)

How to upload Index file to your site using FileZilla? (Video)

How to Create or Delete a Directory Using the FileZilla FTP Client? (Video)

How to Access or Connect to Your FTP Account via the FileZilla FTP? (Video)

How to Install the FTP Client Filezilla on Windows? (Video)

cPanel FTP (Videos)

How to Delete an FTP User account from cPanel? (Video)

How to change the FTP User Quota in cPanel? (Video)

How to change the password of the File Transfer Protocol (FTP) Account in cPanel? (Video)

How to create a File Transfer Protocol (FTP) Account in cPanel? (Video)

Basics of cPanel (Videos)

How to Access cPanel Web Disk? (Video)

How to Create an Additional Web Disk Account in cPanel? (Video)

How to edit or delete a Record in cPanel using the DNS Zone Editor? (Video)

How to edit or delete CNAME Record in cPanel using the DNS Zone Editor? (Video)

How to add CNAME Record in cPanel using the DNS Zone Editor? (Video)

cPanel Email (Videos)

How to create or delete an E-mail Autoresponder? (Video)

How to forward an email to Gmail, Yahoo or other email service providers? (Video)

How to Access your Email Account from cPanel Webmail? (Video)

How to change the password of your email account? (Video)

How to create an Email Account in cPanel? (Video)

cPanel Domain Management (Videos)

How to Remove Domain Redirect in cPanel? (Video)

How to Redirect your website to any page or external domain? (Video)

How to Redirect subdomain to an external URL? (Video)

How to Remove a Subdomain in cPanel? (Video)

How to Create a Subdomain in cPanel? (Video)

cPanel Database Tutorials (Videos)

How to Repair database via phpMyAdmin in cPanel? (Video)

How to optimize the database via phpMyAdmin in cPanel? (Video)

How to delete database table via phpMyAdmin in cPanel? (Video)

How to edit a database table via phpMyAdmin in cPanel? (Video)

How to export database table via phpMyAdmin in cPanel? (Video)